Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

ORDERS
How do I contact you?

The best way to reach us is through email hello@bourkeandadelaide.com.Send us an email and our team will get back to you within 24 business hours.
Can I return my order?

We don’t accept returns for change of mind, but if your order arrives damaged, defective, or incorrect, we’ll happily replace it or issue a refund. Please contact us within 3 days of receiving your item, and we’ll make it right.
How do I know my order is confirmed?

Once your order is placed successfully, you’ll receive a confirmation email with your order details. If you don’t see it within a few minutes, please check your spam or promotions folder, or contact us and we’ll resend it.
What payment methods do you accept?

We accept

  • All major credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay & Google Pay
What if I entered the wrong shipping address?

If you notice a mistake in your shipping address, please contact us immediately. If your order hasn’t been processed yet, we’ll update it for you. Once an order has shipped, unfortunately, we can’t make changes.
When will I get my order?

We aim to get your order to you as quickly as possible. Orders are usually shipped within 3 business days, and depending on where you are, you can expect it within 3-5 business days. We’ll send you a tracking number so you can follow your order every step of the way.